Help & FAQ
❓ Help & FAQ
Everything you need to know about using OpenCourt
🚀 Getting Started
How do I book a court?
- Go to the Venues page and select a venue
- Browse the booking grid to find available time slots
- Click on the slots you want to book (you can select multiple)
- Review your cart and proceed to checkout
- Confirm your booking — done!
Do I need an account to book?
Yes, you need to create a free account or log in to make a booking. This helps us manage your reservations and send you confirmations.
What sports can I book for?
OpenCourt currently supports badminton courts. We're expanding to include tennis, pickleball, and other racquet sports soon!
💳 Booking & Payments
How far in advance can I book?
You can book courts up to 14 days in advance. Premium members get access to bookings up to 30 days ahead.
Can I cancel or modify a booking?
Yes! You can cancel or modify your booking from the My Bookings section in your dashboard. Free cancellations are available up to 2 hours before the start time.
What payment methods are accepted?
We accept bank transfers, MoMo, ZaloPay, and credit/debit cards. Payment details are provided at checkout.
🤝 Open Slots & Community
What are Open Slots?
Open Slots are bookings where the court owner is looking for players to join. It's a great way to find partners and join games!
How do I create an Open Slot?
After booking a court, you can mark it as an "Open Slot" to let other players know you're looking for partners. Set the number of spots available and wait for others to join!
⭐ Membership
What are the membership benefits?
- Priority booking — book up to 30 days in advance
- Discounted court rates
- Free cancellations anytime
- Exclusive member events
- Guest passes for friends
How do I sign up for a membership?
Visit the Membership page to view available plans and sign up. You can start with a free trial!