Help & FAQ

❓ Help & FAQ

Everything you need to know about using OpenCourt

🚀 Getting Started

How do I book a court?
  1. Go to the Venues page and select a venue
  2. Browse the booking grid to find available time slots
  3. Click on the slots you want to book (you can select multiple)
  4. Review your cart and proceed to checkout
  5. Confirm your booking — done!
Do I need an account to book?

Yes, you need to create a free account or log in to make a booking. This helps us manage your reservations and send you confirmations.

What sports can I book for?

OpenCourt currently supports badminton courts. We're expanding to include tennis, pickleball, and other racquet sports soon!

💳 Booking & Payments

How far in advance can I book?

You can book courts up to 14 days in advance. Premium members get access to bookings up to 30 days ahead.

Can I cancel or modify a booking?

Yes! You can cancel or modify your booking from the My Bookings section in your dashboard. Free cancellations are available up to 2 hours before the start time.

What payment methods are accepted?

We accept bank transfers, MoMo, ZaloPay, and credit/debit cards. Payment details are provided at checkout.

🤝 Open Slots & Community

What are Open Slots?

Open Slots are bookings where the court owner is looking for players to join. It's a great way to find partners and join games!

How do I create an Open Slot?

After booking a court, you can mark it as an "Open Slot" to let other players know you're looking for partners. Set the number of spots available and wait for others to join!

⭐ Membership

What are the membership benefits?
  • Priority booking — book up to 30 days in advance
  • Discounted court rates
  • Free cancellations anytime
  • Exclusive member events
  • Guest passes for friends
How do I sign up for a membership?

Visit the Membership page to view available plans and sign up. You can start with a free trial!

Still have questions?

Our support team is here to help!

Contact Us